Privacy policy

This Privacy Policy describes how Meld Studio ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

What Personal Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

Contact Details: Name, address, phone number, and email.
Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Username, password, and security details.
Customer Support: Information you include in communications with us.

Information Collected Automatically

Usage Data: Interaction with the Site, including IP address, browser details, and device information. This may involve the use of cookies and similar technologies.

Information from Third Parties

We may receive information from vendors and service providers, such as:

Payment Processors: To process your payments.
E-commerce Platforms: To manage your orders and accounts.

How We Use Your Personal Information

Providing Services: To process payments, fulfill orders, and manage accounts.
Marketing: To send promotional communications and improve advertising.
Security: To detect and prevent fraud or malicious activity.
Customer Support: To respond to inquiries and enhance the Services.

Cookies

We use cookies to improve our Site and Services, for analytics, and to tailor advertising. You can manage cookies through your browser settings. For specific cookie usage related to our Shopify-powered store, see Shopify Cookies.

How We Disclose Personal Information

We may share your information with:

Service Providers: For IT, payment processing, shipping, and customer support.
Business Partners: For advertising and marketing purposes.
Legal Requirements: To comply with applicable laws or enforce our rights.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Security and Retention of Your Information

We implement reasonable security measures to protect your data. However, no method of transmission or storage is completely secure. We retain your information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent where applicable.
Restrict or object to data processing.
Request data portability.

To exercise these rights, contact us at hello@meldstudio.in. We may require verification of your identity.

Complaints

If you have complaints about our handling of your personal information, please contact us at hello@meldstudio.in. You may also lodge a complaint with your local data protection authority.

Contact

For questions or concerns, please contact us:

Meld Design Studio
B-104 Block B, Sector 67,
Noida, 201301, India
Email: hello@meldstudio.in